Customer Drags UMB to court over GHC160k illegal withdrawal

Written by on October 26, 2018

An aggrieved Customer of Universal Merchant Bank has filed a law suit against the bank over unauthorized withdrawal from his account.

According to the Tarkwa based customer, GHC160,000 was withdrawn from his account by an unknown person at the Ashaiman branch of UMB bank in April 2018.

He said the money was taken in two tranches of GHC 75,000 and 85,000.

In an interview on Accra based Starr FM and monitored by Saltfmonline’s Nana Kwabena Agyare, the aggrieved customer said he has tried severally for the Bank to address the issue but all attempts have proven futile hence the court action.

“When the matter was brought to the attention of the UMB Bank Tarkwa branch manager, Steven Akuleme he said if you are drunk and your money is withdrawn from the bank you can’t blame the bank,” Noel Abban who  is relative of the aggrieved customer told Starr Business.

He added that: “The bank did not seek the consent of the customer before allowing the withdrawals. We have acquired the call history to prove that.”

Meanwhile, the Tarkwa branch of UMB Bank has declined from commenting on the matter.

The bank is however preparing to battle the case in court.

Report: Nana Kwabena Agyare | Saltfmonline | Ghana

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